Shipping Policy
Shipping Policy – Lilywish
At Lilywish, we are committed to delivering your order safely and efficiently.
Order Processing Time
All orders are processed within 1–3 business days, excluding weekends and holidays.
Processing time may vary slightly depending on product availability and order volume.
You will receive a confirmation email once your order has been shipped.
Shipping Time
Estimated delivery time:
United States: 6–12 business days
Total Delivery Time:
7–15 business days
(Processing time 1–3 business days + Shipping time 6–12 business days)
Please note that delivery times are estimates and may vary due to:
• Shipping carrier delays
• Weather conditions
• Customs clearance
• Holiday periods
Shipping Rates
We offer the following shipping options:
Free Shipping
Orders over £69
Standard Shipping Fee
£7.99 for orders under £69
Shipping fees are clearly displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.
You can track your order at any time using the tracking information provided.
International Shipping
Lilywish ships to most countries worldwide.
Delivery times may vary depending on your location and customs processing.
Shipping to remote areas may require additional time.
We currently do not offer express shipping.
Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, or VAT.
These charges are determined by your local customs authority.
Customers are responsible for any customs fees or import taxes if applicable.
Incorrect Address
Please ensure your shipping address is correct at checkout.
Lilywish is not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is delayed or lost, please contact us:
Email: service@lilywish.co.uk
We will assist you in resolving the issue.
Contact Information
Business Name: lilywish.co.uk
Website: https://www.lilywish.co.uk
Email: service@lilywish.co.uk